- reception@thejubileehotel.com
- 01305 773435
Built in 1855, The Jubilee Hotel was originally part of Victora Terrace and is a Georgian Grade II Listed Building full of character and history. The hotel was not purpose built as a hotel and has had many purposes up until the 60’s where many of Weymouth’s Seafront Historic buildings were renovated into Hotels.
The seaside is part of the national psyche. It is part of our past as a seafaring nation, but it is also a place of fond childhood memories. In the past 250 years, our seaside town responded to a growing demand for holidays and Weymouth developed its own distinctive character. Weymouth is one of England’s first seaside resorts, and the buildings survive to tell the story.
Although 250 years separate the Georgian sea bather from the modern sunbather, the lure of Weymouth’s wide bay, sandy beach and stunning seafront still proves irresistible.
As a Grade II Listed Georgian Building, we are subject to regulations which protect the historical and architectural signaficance. This building is of a special interest meaning alterations can not be carried out without relevant consent.
What this means.. is that we have done our best to update the property to make it modern, clean and comfortable. However as we are not a purpose built hotel we hope that guests bare it mind and accept that we have 78 unique rooms, split into 16 room type categories based on the bed configurations, room characteristics and size and view from the bedroom window.
We do our best to sell accurately and fairly, under each room type we list the pros and cons to each room and the locations of the building these room types are found. We also display a sample photo of every room and bathroom in that room type category. We will never mislead you and claim to be something we are not.. but we also ask that you manage your expectations to what we have advertised.
Due to being a Grade II Listed Building it has affected things like our Lift Sizes, Old Fashioned Sash Windows, and the Bathroom Sizes.
It is important to us that customers are satisfied by their stay. We always strive for improvement and we always incorportate genuine feedback from customers. We have a hard working team of staff that are on hand 24/7 to makesure your stay is as relaxing, enjoyable and comfortable as possible. However they can not deliver what we physically do not have and so please manage your expectations to what we advertised or have agreed with you. If you have certain requirements then please communicate them with us before arrival so that we can deliver them or explain why we can not.
Upon arrival you will be greeted by a Friendly Reception Team. Here they will offer all available parking options and then you can choose for yourself which one you would like to take. They will also help you fill in a Registration Card, Confirm a Bank Card on your booking for security and let you know all relevant information for your stay. You will also be offered a Welcome Newsletter with that information written down.
Reception will then guide you to your room. If you would like help with your luggage, please ask us and assistance will be provided for free.
Reception is manned by a Reception Team between 8am-10pm and covered by Night Staff that are contactable on 01305 773435 between 10pm-8am. The Night Team are onsite and happy to help you but they may not be on the desk as they are doing security checks and cleaning.
As we have a 24 Hour Reception, we simply ask that if you are unhappy with anything on your stay that you bring it to our attention as soon as possible to rectify. Most problems can be resolved easily and quickly. As per our complaints policy we do not issue any compensation for complaints that are not raised with us at the time as they become difficult to verify and we were not given the opportunity to rectify it.
Through out your stay we hope that you choose to eat and drink in The Three Chimneys Smokehouse and Grill where our excellent team will look after you and please get involved in our Entertainment Programme.
If you need anything.. please see our Reception Team in person or ring 01305 773435. Please do not send emails as when we are busy these may not be picked up on quickly enough.
Below please find our most common questions and more information on our facilities!
We do accept friendly and well-trained Dogs for which there is a £10 charge per night. There is a pet friendly section in our bar and restaurant. We ask that dog owners always supervise their pet and respect other guests wishes who may not be dog lovers. Dogs are not allowed on furniture and must never be left in a room on their own.
When you arrive at the hotel, please arrive at the rear of the property. Here we have 2 small car parks, and you will find our Reception Entrance just off the Restaurant Garden. If you go into the Reception our Team will offer you all available parking options and you can then choose for yourself which one you would like.
Here are the parking options you will be offered-
LIMITED CAR PARK
Parking on our onsite car parks is £10 per day, we also require your keys to be handed in at the reception as to maximise parking we block cars in. If once you have purchased parking, you are taking your car out for the day please make sure the Reception Team are aware so they can save you a space for when you return.
PERMITS FOR LONG STAY CAR PARK
We also offer a limited number of council parking permits for use for the Swannery or Lodmoor Long stay car parks, (about a 10-minute walk from the hotel) which allows for free parking. However, we do preauthorise £20 on your card which shows as a pending transaction in your account. If you return the permit, we will cancel the transaction and after a few days you will see this transaction disappear.
BLUE BADGES
Blue Badge holders can park free of charge on a pay and display on the seafront at the front of the hotel.
They can also park behind the hotel in Permit spaces, they claim to be limited for 1 hour but with a Blue Badge you can park there for the duration of your stay. However, you need to display a special permit with these so please check with Reception before using these spaces that we have one available.
PAY AND DISPLAY
There is a pay and display at the front of the hotel owned by the council. You can pay for this on the JustPark app or at machines. This is only £4 after 6pm overnight. There are also other pay and display car parks within 5-10 minutes that Reception can guide you towards.
FREE RESIDENTIAL ON-STREET CAR PARKING
Our Reception Team can guide you to where the permit parking stops and where you can park on the street for free. This is a 5-minute walk away. This all starts to the right of the hotel after a pub called the Park Pub.
We work hard to accommodate as many cars as we can, and we will always give you the best advice to what is available at the time you check in. We cannot park more than 1 car per room.
We do not guarantee parking options ahead of arrival, and it cannot be reserved. It is first come first served; however, we work hard to assist you as best as we can.
Please check with us in advance if we can accommodate your mobility requests.
We have 3 lifts, and only 1 fits wheel chairs or mobility scooters.
The lift that takes wheelchairs goes from our Lower Ground Floor, (Reception, Bar and Restaurant) to our Upper Ground Floor only.
On our Upper Ground Floor we have 13 rooms, and another 3 rooms up 6 narrow stairs.
We do not off disabled room types, but we have tried to make the Upper Ground Floor Rooms as accessible as possible. But please check with us before booking that these rooms are available and that they suit your needs.
Not all of our Room Types have Rooms on the Upper Ground Floor so it’s also very important that you book the correct room type.
During COVID as a Covid Precaution we stopped offering Daily Room Services unless they were requested. We then were surprised to find that the majority of our customers preferred this as they wanted privacy and didn’t want to be disturbed or were uncomfortable at the idea of staff cleaning and being around their belongings.
So we no longer automatically clean every ones room every day. However we also do not want to sacrifice good service, and so we are perfectly happy to service rooms if requested.
So on check in the Reception Team will explain that you can collect fresh towels every day at Reception; Help yourself to fresh supplies in a glass cabinet on Reception; and if you want your room cleaned please just book it with us at Reception before 8pm the night before- do not worry it is free and we are perfectly happy to do it!
We provide Free WiFi in the Hotel and Restaurant. This is not included in your booking it is a free extra to your booking.
This will be on your room keys and in the welcome information.
